Overall a good juicer, just not great. Issues abound: 1. Customer service is pretty lousy once you own the juicer. Don't call them with questions!! You're better off, calling juicing people to ask them for advice. When I called them about maintenance, it was made pretty clear, YOU ARE ON YOUR OWN. My auger has issues with the turn style locking device that over time, stops locking in the auger. Their suggestion? tighten the screws yourself! If you don't like the way it juices, buy a new auger! No advanced information given. Pulp Setting Effectiveness There isn't a way to change the pulp setting because the screens are it. I find that the screens work "okay" but not fantastic. When the auger has problems, the screen does NOTHING to keep the juice from leaking all over the counter, and backing up into the motor if you're not careful. Stability While in Use Again, the problem is in the design: the auger is only held into the machine by a twisting lock that doesn't lock, really. It holds the auger, sort of, but mostly the plastic housing that directs the material from the auger through the screen, then out through the nut that clogs endlessly. It can, and does have issues with the auger coming off and clogging mess when it doesn't work right. It IS quieter than a LaLane Juicer, and other spinning juicers, at least you won't have to worry about vibration problems. It also will juice SOME herbs well, which is better again that spinning juicers, that will NOT juice any herbs/grasses/etc. Ease of Cleaning Best feature of the juicer. It cleans easily with the 'toothbrush' that comes with the machine, that cleans all of it. No basket to empty or shooting catcher shoot to empty, only your own bowl that will catch rope size fiber leftovers. Durability I have had it for 4 years, it should be trouble free at this point, and it's not. The auger is impossible to figure out if it needs to be replaced, nor is there any trouble shooting that comes with the juicer. It gets hot easily and fast. Versatility/Number of Features It CLAIMS 5 possible uses, but frankly, I tried using the meat adapter to grind meat: uneven and too much stress on the engine, in my opinion. Perhaps, if I had frozen the meat it might have been better, it ended up tearing the meat, which wasn't what I had in mind for making sausage. The price of a pork shoulder to see it ruined was criminal. It supposedly can make pasta, again, I worry about these product endorsements from Samson. If you are looking for a pasta maker/hamburger grinder/sausage maker, et al, I would suggest either a champion OR a Kitchen Aid mixer that has the horsepower and better made parts for doing this work. At one time they had an oil expeller, that was supposed to be excellent for pressing your own oil: it was recalled for burning up the machines!! They have a vegetable grinder (sort of), that frankly makes spiral cut thin, thin, and uneven cuts. It doesn't work well for potatoes, that I can say. I wouldn't do this myself, it falls off the machine (again the holding twisting "non locking" lock fails to hold the blades in) as you are using it. I am only giving this a '5' because of the so called number of skills it claims to do. i would be happier with less features, that WORK. Design The shoot for veggies/fruit is awfully narrow, requiring much prep work. No matter what you do, it's a time involved process, and the best feature of this machine is clean up. It has a reversal feature for whatever you intend to grind in the machine, that's nice, but really WHAT IT NEEDS is a LOCK device to lock down the blades (for heaven's sake!) and better customer service, rather than a spacey "Oh wow, man, I don't know..." or "do it yourself...". I didn't buy an expensive juicer "to do my own maintenance." AND no help from them!