The Rival Cool Touch Deep Fryer is a great fryer for a small family! Performance Every time we have used this fryer it has worked perfectly! We have tried many things...crispy fries, wontons, breaded chicken strips and more...and they all turn out wonderful! I've seen some reviews state that the food turns out greasy, but I've found that as long as you don't overcrowd the oil, that isn't the case. You can fry a good sized amount of food in this smaller fryer, but it does have a limit. In order to cook the food properly, you need to be sure that each piece of food has enough oil around all of it's sides and that the oil is up to temp before you put the food in. Ease of Use It's so easy to use! You plug it in (making sure that the magnetic part attaches securely to the fryer) then set the temperature. You can't move the fryer around a lot or you risk the cord coming loose. When it is up to temp the ready light turns on. The unit comes with a plastic heat resistant spoon to lift the food out of the oil. This is one thing that would be nice if they improved upon. I'm not overly excited about putting a plastic spoon in my fry oil, but it does the job and seems to weather it well. I've had this unit for over 5 years with off and on use, and the spoon pretty much looks like the day that we got it, I guess I probably shouldn't complain. Durability Our deep fryer has done a great job in the time that we've owned it! Still looks and acts almost brand new. Ease of Cleaning I'm not entirely fond of cleaning this fryer, but I guess it is kind of messy work regardless of the type of fryer. After opening, the lid lifts straight up off of the fryer base. The insert does not remove, but there is a pour "spout" (really just an indention in the metal) for you to pour the oil out of the fryer. For some reason, in doing this we always end up with oil all over the fryer and sometimes on the counter. After cleaning, the lid pops right back on.