I listed my timeshare for rent Dec 10-17, 2022 and specified that no refunds on cancelation. I promptly responded to all requests of Redweek and changed the name on the reservation with Divi Phoenix and sent a confirmation to Redweek. Unfortunately for me Redweek accepted the renter's cancelation 2 weeks before the start date and refunded their money. I was left with no rental after paying a hefty fee to Redweek to handle the rental. I sent emails and made telephone calls to Redweek trying to find out why they accepted a cancelation so late and received no response. I was left one voice mail claiming their emails were in my junk/spam folder. That was an outright lie.