4.7
10,620 reviews
Other Mortgage Lenders:
  • Average: 4.6
  • High: 5.0
Quicken Loans

Read 10,620 Reviews

Easiest mortgage and refinance experience EVER!

5

We have used QL for a mortgage and a refinance and both times were a great experience. It is a very easy process and being able to do it all online and self-submit information made it a breeze.

Kaukauna, WI

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Fraudulent loan process

1

They charge upfront for an appraisal and refused to deliver the appraisal, then refused a refund.

Arroyo Grande, CA

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Worst Mortgage Application Experience Ever

1

What is the correct term for an unethical sales tactic wherein 1) a website quotes you one set of terms, 2) the phone agent confirms those terms, and then 3) you are sent a document to sign which takes those terms and adds $6,000 in UNQUOTED FEES? I responded to the Rocket Mortgage campaign heard on NPR programs like Freakonomics and Planet Money. I'm 45 years old and about to be a 3rd time homeowner with an excellent mortgage payment history, a FICO score of 775+, an income over $60K and total debts under $10K. I'm quoted 3.9%, 0 points, and about $1,000 in total fees. A few days later I get the email confirming great news! You're preapproved! Won't you sign this pre-approval document to confirm your terms? So I glance at the summary of terms: 3.9% as agreed and... Uh oh. Over $7,000 in fees including TWO POINTS!! Feeling of trust [insert explosion emoji here]. Caveat emptor.

Salt Lake City, UT

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Easy Refinance

5

I recently refinanced my home with Quicken Loans and Jeffrey Kaltz. I could not have asked for a better transaction. Jeffrey was knowledgeable and effecient during the whole refi. My refinancing with Quicken Loans and Jeffrey was the easiest real estate transaction I have ever been involved in. I would recommend Jeffrey and would definitely use him again if the need arises.

Columbia, TN

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Really Amazed

5

Quicken Loans lives up to their company name. The transaction went very smooth and without hassle. I am satisfied with the way they handled all the paper work.

Houston, Texas

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The process was very easy

4

It was a very easy and thorough process.

Long Bottom Ohio

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3rd Time Still Impressed

5

The 3 home loan and I am still impressed with the ease and professional guidance provided by Quicken. The loan rate is competitive and the service is painless. I even got a discount in closing cost as this was my 3rd Quicken loan.

Denham Springs, La

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The best rate and fastest closing. Worth doing business them

5

The people I worked with are very good and provides easyT instructions to accomplish whatever needed to close the in less than a month.

Cypress, TX

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A Excellent service that was quick and easy t complete

5

I've used this product to to attain a VA loan for the home I already live in, Thank you QL

Burnham Illinois

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I would recommend Quicken to all my friends and family

5

Quicken Loans was great to work with. Their website was easy and their agents were always there to answer any questions I had via chat, email, or phone. The loan process was so simple and quick. Fantastic experience.

Portland, Oregon

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Quicken Loans

4.7 10621

95.3