My family bought this treadmill 3 years ago. We were not sure what kind of treadmill to buy, but this had good reviews and was a reasonable price. My husband and I had previously worked out in gyms, so we were spoiled by nicer and more expensive treadmills. We wanted a good treadmill that we would enjoy running on. This treadmill fit the bill perfectly. It is honestly almost as nice as any gym treadmill I have ever used. The whole family enjoys using it and the quality is very high. The fold up feature is great and simple to use. The holders for a cup and various other items is great. I also love that you can plug a kindle or iPod into the machine and listen to music. It sounds great and this is one of my favorite things about the treadmill. The fan is also nice, although it only helps a little. I usually put a normal fan on as I run. I would highly recommend this treadmill. Performance This machine is performing as well as the day we bought it. Comfort This is very comfortable to run on, plenty of run, and a lot of shock absorption. Ease of Use The treadmill is super easy to use. I occasionally have a hard time lowering the treadmill when it is folded. Durability The treadmill is extremely durable and we are pleased with how long this will last. Design Great design, everything is very well thought out.