I am always looking for the next best conditioner and shampoo for my dehydrated, coarse and dull hair. I have previously used other lines from Pantene and was pleased with them so while browsing the hair products aisle, I saw Pantene Pro-V Ice Shine shampoo and conditioner on sale for almost half off! I couldn't pass it up. I used both the shampoo and conditioner for about a week before deciding whether I liked it or not. The shampoo worked great but I hated the conditioner. My hair felt coated and sticky and heavy. It was weighed down and after it had dried, a few hours later it would be super oily and need to be re-washed or dry shampoo used on it. It started to cause break outs on my neck and around my hair line and my scalp became super itchy. I will not be using the Pantene Ice shine conditioner again after this bad experience. Effectiveness Did not help my hair in any way. Scent Smelled really great, like all pantene products.