I bought this shampoo as a replacement for a more expensive shampoo that was from a salon. I really liked the idea of having something on hand when my sensitive scalp was sore and giving me problems. It always hurts right after I dye my hair and having this shampoo on hand really helped that problem. I use it mainly on my scalp, not the rest of my hair. If I let it soak in for about two minutes and then rinse, I notice a marked difference in the soreness of my scalp. I have always like Neutrogena's products and this is no exception. I do not use it all the time, just when my scalp is bothering me. It also really helps with dry scalps. My husband uses it when his scalp is extra dry. For the most part, he uses regular dandruff shampoo and it is fine, but sometimes he needs the extra oomph that Nuetrogena's Triple Moisture Dry Scalp Soothing Shampoo offers. I would definitely recommend this product if you have issues with a sensitive or very dry scalp.