I have had several routers by Netgear. I really do not have any complaints about them. They lasted a long time. only reason i had to give them up with due to internet changes and upgrades from the cable company that made them not compatible any longer. I like the stand up design of this model and the fast connection speed it give me. We have quite a few wireless devices and were able to use 3-4 at a time without them slowing down. I have very happy with that. I have friends that once the third device logs in they all start buffering. for the price this is a good investment and if lasts as long as my last Netgear products have I will be very happy. Performance I do not have any issues with this router. Wireless works throughout my whole house, backyard and front yard. Durability Time will tell but Netgear is a good product. Setup & Ease of Use I did not have any trouble with set up and getting my devices logged into to it. Service & Support I am just giving this a ten on the assumption that they have good consumer support. I have never had to use it personally.