We bought this when 2 major coffee drinkers moved in with us. We even bought the 2 year warranty with it. Within the first 2 weeks of having it, the inside bucket you have to fill with water, then secure back into it, broke off. We took it back to the store, they replaced it, and kept the receipt showing our warranty. So...guess what??? The replacement machine broke about 2 months later in the exact same spot too!!!! We had moved from Washington State to Montana, and the store said they couldn't take it back. So now, we have a huge coffee maker that just floods our counter if we try to use it. Don't buy this one!!! Brew Performance Brew's slowly and loudly Ease of Cleaning Way to many pieces need to be removed just to fill it to make coffee, let alone clean it!!! Ease of Use To many steps to put water in, put grounds in, then wait...then wait some more....to finally get a cup. Design Really like the Idea and the concept. Just to big, and not durable enough. Durability Went through 2, and the 2 year warranty we paid for wasn't able to be used.