I was really disappointed in this Mr. Coffeemaker, the one reason I had purchased it was because it was programmable. My husband needed it so his coffee would be ready when he left for work each morning. We had not even had it for a year and one morning when he got up for work and the coffeemaker had quit working. The light would come on but that was all, it would not make the coffee. Needless to say I had a very disappointed husband that morning. I contacted the company and all they told me was to send them a receipt that I did not have. I thought since this coffeemaker was still on the market and I had not owned it for a year they would have at least sent me a replacement. I would never purchase another Mr. Coffee after the experience I had with them. Ease of Cleaning I did not have much of a problem with cleaning this product. Ease of Use This coffeemaker takes some learning to set the timer and time on it, but once you learn it is pretty simple. Design I never did like the design of it from the day I had purchased it. The only reason I decided on it was the price and that it was programmable. Durability Mr. Coffee 12-Cup Programmable Coffeemaker, Black JWX23 did not even last a year before it stopped working. I thought that when you purchased a coffeemaker that it would last a lot longer than it did.