I Ordered a poster from them on the 9th of January, No Comms
I ordered a poster from them on the 9th of January. I am in Australia and so paid for expedited international shipping. My order total is approx US 170. My credit card was charged straight away but to date I have not received an order confirmation, any responses to my numerous emails and no information in relation to shipping. I am worried I have lost my money to a scam. Their password reset does not even work. I thought I would log on to their site and try that way (even though haven't received any email in relation to my account with them following my purchase!!!). It accepted my email address but no password was sent. I know it matched my email, as I tried a fake email to verify and it responded that the email was incorrect. This is *EXREMELY POOR CUSTOMER SERVICE* and I would DEFINITELY NOT recommend these guys. I have seen earlier comments in relation to opening a case with the BBB, but I am not sure what this is being in Australia and not being famiilar with the US. Steer clear guys, hope I get my *EXPENSIVE* poster in this life time 8-(
mgtech
USA