I've had this Motorola KRAZR for nearly 3 years now, and it's positively fantastic. I can honestly say I have only had one issue with this cell phone in that time period, and that issue was a worn out battery - which only just happened about 6 months ago. It began to lose its charge very easily, I would fully charge it one evening, and then a day or two later, with VERY limited use, it was already almost dead. So I went to US Cellular and swapped the battery - and it's been once again amazing ever since! I've downloaded things, sent endless text messages, loaded music, listened to music, taken photos - none of which have given me any issue. I've also dropped this phone more times than I'd like to admit, and barely a scratch on the outside. I was considering upgrading when my contract was up, and the guy at the store was shocked that my phone was 2 years old - it looks brand new. And believe me, I'm not exactly very careful with it! I'd love a higher-resolution camera, but it's not my primary photo-taking device, so not a big deal at all. Other than that, if you're not really into all the bells & whistles, this phone is great for the necessities.