I purchased this Tracfone for my daughter as I wasn't ready to purchase a regular cell phone with a contract etc. I would have to say that this has been a decent phone for its purposes, which is mostly emergency contact, light texting etc. I believe this is a great phone for anyone who doesn't want a contract and monthly bills. I have found it very easy to add airtime and usually do so online. I am usually able to find promotional codes to go along with it for extra minutes. This phone came with double minutes for life which is a wonderful feature and am glad we went with that. Definitely makes the minutes last much longer. Overall we have been pretty happy with this phone as a starter phone and would recommend this phone in particular and also the Tracfone system. Of course, it doesn't have a slide out keyboard for easy texting which makes it a bit of a nuisance, but you get used to it.