I got this phone a few years ago and used it up until this past summer. It served me well for more than two years. This phone proved to be very reliable. It survived countless drops onto every surface for carpet and tile to asphalt and concrete. After every drop it continued to work without a problem. While the outside did receive some scratches it did not affect it overall performance. The phone has good call quality and I never had problems with receiving signal. The phone is not very good for sending text messages though. It is hard to use the keypad and the phone does not store very many text messages. The inbox only holds 100 messages. You can set the phone to automatically delete messages to keep the inbox total below 100 but sometimes messages that you don't want deleted get automatically deleted. After years of use the phones battery began to die and when I finally replaced it the battery would only last a few hours max. Overall it was a good, reliable basic cell phone.