I bought this item for myself about 2 years ago when I was had a crawling baby and lived on a busy street so I wanted a more natural way to clean the floors. It is easy to set up, holds a good amount of water and seriously can blast away the dirt. I love using it on the floors, and more so on the kitchen stove and fridge. Performance Is sturdy machine so far, gets bathroom and kitchen very clean. Safety You need to make sure to let the water cool off before opening the reservoir. One time the cap went flying with pressure. Ease of Cleaning Blast away the caked on crud in the fridge without having to shut it off! Ease of Use the button to hold down the steam is very useful so the thumb does not get tired. Durability Good so far. Design This definitely needs some way to carry it better.