We've owned this dryer for 8 years. We have never had to have it serviced. It dries wonderfully. We vacuum out the lint path periodically and wipe it down every week. It still looks like new. Load Capacity Ours is 7 cubic feet. We all work full-time and this dryer will dry very large loads. Performance This dryer dries very large loads well. I have never had a load size that it couldn't handle. Ease of Use All you have to do is choose your load type (normal, permanent press, etc.), choose Start and it turns itself off when your clothes are dry. You can mix and match dry time, load size, and dryness to suit your individual load and needs. Durability We have owned it for 8 years. We have never had to have it serviced. The only item we've had to replace is the lint screen which was easily available from Maytag's online parts department. Design This dryer has a very modern design that fits well with any decor. Loads can easily be transferred from the washer to the dryer. It has a deep well with a large opening. It is easy to reach into when your dry clothing needs to be removed.