I received this DVD recorder last year for Christmas. I was VERY excited! Until I hooked it up! The VCR part did work, although it took a couple of hours & 2-3 calls to their customer service department. After my migraine settled down, the next day I tried to use the DVD recording part of this unit. A couple more calls to customer service, then I figured it out. So I set it up to tape some programs off of the cable that night. Before the programs started, the clock kept on changing the time on its own! So after I changed it back a few times, it did record one program, but not all of them. So I called customer service again. They told me to mail it to them, at my expense. So I told them what I thought of their idea. And that I should not have to pay for shipping since it is a defective item. So then I did a search for this product to see if anyone had a similar problem with this, and maybe I could fix it myself. Many others had the same problem, and were told to send it to magnavox. So I asked for the receipt, and returned the unit. Besides being broken, I was very dissappointed in magnavox's customer service department. I will not buy another product from them! And yes, I can use/program any other dvd recorder without using the manual except for this one!