This is my first blu-ray player. I was amazed at all this little guy can do. I can connect my ipod to it get on the internet and play Netflix. The only thing I kinda have a problem with is when I put a blu-ray disk in it takes a little while to load but everything takes time so it isnt a big deal. This product plays some of my childrens very scratched dvds and I am so happy it does because disney movies are not very cheap. This product has done nothing but good for my family and I. It is very easy to use. I have never used this brand for electronics until now and I think it is a pretty good quality. My children have shoved 3 dvds in it at once and after carefully pulling them out all the dvds still worked perfect and the blu-ray player still plays like the first time I used it. I also love that it works perfect with my T.V. Performance When I put a blu-ray disk in it takes a little bit of time to load but besides that it is great. It plays scratched dvds that my laptop wont even play, and it play perfect. It never skips, I havent seen it ever get hot. Playback Quality This is a all around great blu-ray player and it isnt to expensive either. Sound Quality I have been blow away with this blu-ray player and have compared it to my friends. My friends agree that they like mine better just because of the sound. Durability My children have tried their absolute hardest to break this blu-ray player and have not succeeded. Ease of Use i use this blu-ray player almost every night. i have taken it to friends houses to use. It is light weight and easy to plug into friends T.V.s.