I have had several Maytag products over the years, including this dryer, and they are always top notch. Load Capacity The load capacity on this dryer is pretty standard. I don't need a huge capacity for my laundry since it is just my husband and me, but this works great for everything we do, including sheets, comforters, and large loads of towels. Performance This dryer is pretty fast. The clothes usually get dry before I expect them to. I usually check about 3/4 through the cycle and end up taking them out early. Ease of Use This is a pretty simple and straightforward dryer without a lot of bells and whistles, which means it's very easy to use. A good number of settings, but not so many that it gets confusing. Durability I've had this dryer for about 10 years and never had a problem with it. It hasn't had heavy use since we only do about 2 loads of laundry a week, but that's still a long life. Design The design is fine. It's in a closet so I don't really care what it looks like.