It literally took me longer to upack this product than to place it in operation. Video and Audio have been judged excellent both on a local basis and on trans atlantic video chats via Skype. Compatibility My system is a HP Desktop with Windows 7 Home Premium. There have been no compatibility issues. The same is trueof the free version of Skype. I have not used other means of video chat as yet. Video Quality One can setup to 1080p so one has the option of the very best video quality. My local test photos and videos have been very satisfactory. Ease of Use As stated, the unit is very easy to set up with the provided set up disc. It even comes complete with a USB extension cord catering for the normally long reach from a desktop monitor to a tower type PC. Durability Time will tell but I see no weak points in the design from this perspective.