This printer has been a great purchase for our family. Especially the scanning and copying capabilities. We have had this printer for about 2 years and have had no problems with this printer. The biggest challenge has been jammed paper, which is easy to fix. I love being able to choose if I want to make black and white or color copies is wonderful. This Christmas in a jam I placed several wrapped Christmas candies (peppermints, M& M's, etc.) on the scanner and made my own wrapping paper - it turned out darling and I will definately do this again. Since we don't have a fax machine at home the ability to easily scan to a pdf document has been a lifesaver and helpful for many situations. The only challenge we have faced is how quickly the black ink runs out (this is probably the case for all ink jet printers). Like many printers the cost of the printer is nothing compared to what you'll end up spending in ink!