We had to replace our 15 year old dryer....the washer as well...about 1.5 years ago. We picked this dryer because it was the matching partner to our washing machine. It does not necessarily have any problems, but I cannot say that it works superior to my old Kenmore gas dryer. I do like that there are a lot of different settings to choose from, but I usually stick to the standard timed dry on the highest temp...which takes about 55 minutes. Things usually do come out dry, although occasinally if it is a load with a lot of towels I will have to re-run it. The dryer is quiet, which is nice. I do like the fact that you can see into the dryer...my 18 month old likes this too. We have been able to wash beloved stuffed animals as they dry, which helps when you are trying to convince your child that their animals are okay.