We moved and needed a new washer. I picked this one because it was a high efficiency top loader. Did not want to purchase a pedistal and get a front loader. I really like this machine...once I got the hang of using it. And it sings a song like a cell phone ringing when it is done washing. One of my favorite features is that when you pick all your settings , either the ones in the system or the ones you change, it tells you exactly how long the washing will take. Because the drumb does not have an agitator, it is really roomy and as of yet, I have not had my clothes made the machine unbalanced. My only problem with the machine is that I am not tall and in my bare feet I have a problem retrieving small items like socks and underwear from the very bottom of the machine when I need to take it out! So I either have to wear shoes or use the little stool that I have in the laundry room for this little problem. Cleaning Time varies depending on what setting you use Ease of Use you really need to read the instructions...it is not intuitive until you get the hang of it.