I absolutely love this dryer. We bought it about a year and a half ago. It has outdone all the other dryers I have owned before. My favorite feature of this dryer is that is has a Sanitary and a Steam function. How many dryers do that? Not many. This dryer has more than surpassed my expectations. Load Capacity I have a family of 7, and I do laundry all day every day. This dryer can handle a great deal of clothes at one time and it dries them efficiently. Performance There are several different setting. You can select a time setting if thats the route you choose to go, or you can select one of the preset functions, such a Towels, Speed Dry, or Sanitary. It dries perfectly every time and my clothes come out very fresh. Ease of Use I am still learning some of the features of my dryer... I guess I should have read the manual a little more carefully. Durability So far we have been very satisfied with the dryer and have not had any issues with it. Design We absolutely love the design, inside and out of this dryer. It is made to be stackable as well as stand alone, so it fits very easily into a little corner.