I was over the moon when I purchased a new 5100 2 years ago so you can understand how dissappointed I was when within a monthof purchase the printer stopped printing, I took it back to the shop I bought it from and the offered me my money back or an other printer, I have to admit I made the error of thinking that it couldn`t happen twice so I took another 5100, well it did happen again ,the printhead error says the printhead is missing or not working or something to that degree, this time just after the warranty ran out, I took the head out and replaced it several times as directed by the Kodak Website but it made no difference it still showed the error code so rather than frustrate myself any more I boxed it up and it now sits as a memorial in the corner of my wardrope as a memo not to purchase a Kodak again, fortunately my son-in-law gave me an old Epson C42 which I have used trouble-free for the past year. I will admit when it works it produces good prints but you cant put your trust in it working all the time. Copy Quality gives good prints Ink/Paper Use uses far too much ink especially after cleaning printhead. Ease of Use not complicaed Durability in no way is it durable, the printheads pack in after little use. Design nothing spectacular about the design, very average.