I have had this Kitchen Aid toaster for about two years and it is still plugging away making toast for my and my family almost daily. It is so easy to use that my two (almost three) year old, can climb onto the counter, plug this in and make herself toast (supervised of course). I have no complaints about this toaster. It is not an extravagant toaster by any means, and even though there are a number of settings, there is very little difference in level of toasting between any of them, perhaps four shades between the darkest and lightest setting. It does not do anything fancy, but has worked making toast for our family of five and so I have no complaints. Plus the color is so cute! When ever this one finally gives out I would absolutely buy another one by Kitchen Aid toaster! Although perhaps I would spring for the four slice next time instead of making five separate orders!