I have been made more aware of the lack of nutritional value of food that has been microwaved. As I was researching how to cook and reheat food in ways other than microwaving, I was brought to toaster ovens. So I researched and asked around about pros and cons of the different toaster ovens on the market. The kitchenaid appealed to me for its size, I cook and reheat a lot. I also liked the look of it and the reports of how it worked. So after buying this one, I wondered why I had never owned one previously. It definitely has allowed me to stick to my microwave for minimal things. I like how leftover food heats up in little time and I like the way it comes out like it was baked in an oven. Love it!!! Even Heating I haven't had any issues at all of not heating evenly. No matter what shelf I use it comes out evenly hot. Ease of Cleaning Very easy to clean. I use white vinegar water in a spray bottle and everything needing to be cleaned wipes out. The tray included with this toaster oven is very easy to clean up. Durability Part of the reason I purchased this oven is that it seemed to be more durable than many I looked at. Design I haven't found anything that I haven't liked about the design of this toaster oven. I like the appearance of it also and it looks great on my kitchen counter.