I enjoyed my Keurig coffee maker so much that I took it to the office where I could enjoy a cup of coffee but that meant that I didn't have one at home. Finally bought a second one and I enjoy a hot tea, coffee or other drinks now at home as well as the office. Brew Performance Quick, easy, and a piping hot delicious cup of brew. Ease of Cleaning The water dispenser is large but has hidden area that is hard to reach down in to clean. The rest of the coffee maker is just wipe down. Ease of Use It is so easy to use and the kids like to make their own cup of hot chocolate of a morning. That sure helps when everyone is trying to get out the door. Design Overall I would say the design of the coffee maker is great. I like the way that it looks on the counter and appreciate not looking at left over coffee later in the day. Yes, the coffee's are more expensive but if you don't mind the mess of the coffee grounds there is a special wire basket that you can buy to use and you can have your favorite ground coffee in a minute. There is no waste when using the K-cups and they offer a endless amount of flavors. I love this coffee maker and our friends like it too. Durability We had the first one for about three years and it is still going strong. I have given several as gifts and last checking everyone is still enjoying their coffee makers.