This water heater has been performed well for us for over 10 years, which, I am told by my plumber-neighbor, is quite a feat. Throughout the lifetime of the water heater, it performed reliably, heating a new tankful of water in less than 1/2 hr., with the relatively few times we actually ran out of hot water. In fact, when it finally 'died', we purchased another one as similar to this one as we could get. For the price (middle of the road) I believe this is a very good purchase. It worked hard for us, getting myself, my husband, and our three children through 10 years of hot water usage. Laundry, dishwasher, long showers, etc...very rarely did we run out of hot water.
Ft Mitchell, KY