What a horrible waste of good money. When I first started using this machine, I noticed that quite a few pieces of clothes seemed as if they were never fully wet during the wash. Meaning, if I didn't set the dial for "Heavy Soil," the clothes would never receive enough water to get completely wet. Also, if you lift the lid, it completely stops filling. You had better have everything in that machine when you close the lid because there's no going back. If you should decide to slip in that last pair of knickers, the machine will start again at the beginning. In conclusion, I've had this machine for almost 5 years (I thought Kenmore products lasted for at least 10). I've tolerated this LOUD machine (mind you the advertisement said that it included some sort of quiet pack - don't believe them) long enough. Currently, the wiring has gone completely mad. That is, after choosing a cycle, the machine is supposed to fill, wash, rinse and then spin. It now fills whilst washing, then it begins to spin and fill and sort of wash, and finally it will do the final spin, click and then begin to fill at the end. I will NEVER purchase a Kenmore AGAIN. The amount of money it will cost me to have it fixed is $200 shy of purchasing a new, better machine. I'm done with Kenmore.
Brooklyn, New York