I purchased this machine in October 2007. The machine embroiders just fine but the sewing side will not sew anthing thicker than two layers of fabric. Janome claims it will sew 12 layers of denim. I just want to hem a pair of jeans. The machine jams, tangling the bobbin thread in a big mess. The machine has been "fixed" three times. It currently is still in the shop, fix #4. My dealer takes 6-8 months to return the machine. Each time I get the machine back from being repaired it jams again within the first hour of sewing. The embroidery side works. In the three and a half years I have owned the machine it only has a couple of hours of trouble free sewing on it. I have a friend with the exact same machine and it works like a charm. I got the lemon. I have contacted Janome (Canada) directly and they have ignored me sending all my complaints on to the dealer.
New Orleans, LA