4.4
29 reviews
Other Mortgage Lenders:
  • Average: 4.6
  • High: 5.0
Intelliloan.com

Read 29 Reviews

Incompetence at it's finest

1

I found this company on Lending Tree, or they found me. I don't know but I wish I had never had any dealings with them. I really feel as though I was just scammed out of $450.00. I was trying to do a refi to pay off a couple of bills as well as upgrade my countertops. When I spoke to Kristopher Nguyen, he told me that he could either do the cash out option, OR at the very least we would be saving $100 per month on our mortgage payment. I provided all of the usual paperwork to get the ball rolling, and very quickly my credit card was charged for the $450.00 appraisal fee. All was going well until I received the appraisal, which was the most incompetent appraisal I have ever seen, and since I work in the business, I have seen many. I realize that this guy is a supposed 3rd party and not supposed to be affiliated with this business, but I could swear he worked for the company because everything about this deal from start to finish was horrible. Anyhow, the appraisal didn't come in high enough for the cash out option, okay moving on right? Wrong, first I tried several times to get a review of the appraisal, which to this day I have still NOT received. Then when I told Kristopher lets just move on with the other option that way my $450.00 would not be spent in vain in my view, it took me a while to actually get an estimate (which by the way I asked for while we were waiting for the appraisal to come back). When I received the estimate, I see that I am only saving $11.00 per month vs the $100.00 he quoted me originally. The excuse being that my taxes went up and he could not be held responsible for that. Don't deal with this company, they don't do good research and they make promises that they can't keep, also when you call them on it they get an attitude with the customer. I have basically just wasted $450.00 I think I have a right to get an attitude, NOT YOU NOTINTELLILOAN!

neicylb68

elk grove, ca

false

Larry Rocks!!!!

5

I worked with Larry Honn to get our home refinanced. Larry went above and beyond to make sure we got the best deal possible. He kept his word on everything he promised us. There was very little hang ups and ultimately it was a positive experience.

Smundy12

Klamath Falls, OR

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Great Loan Company to Refinance Your Home.

5

This is a great place to go if you would like to refinance your current morgage, or get a loan for a home. I was tired of paying high escrow payment with my current morgage company every month. I wasn't for sure if it was possible to get cheaper loan payment after refinancing my current loan, but Intelliloan.com made it possible. I'm actually paying one seventy five dollars less each month in escrow payments now! I found out that I was paying high insurance because the last company insured my home more than its value. They had made me pay insurance prices based on how much it would cost to rebuild the home, which was ridiculously priced. I have a nice home, but it is far from a mansion, which is what it seemed they thought I was going to build if my home burnt down. Customer Service I got an answer on my approval with Intelliloan.com in less than twelve hours! The application process was very simple. They sent forms to my email, which all I had to do was fill out and send back. I had them back within a day, and was approved in no at all. I was paying a cheaper price for my mortgage and escrow by the next month, which made me very happy. Types/Options Intelliloan.com offers a variety of different types of loans. I actually found out about this site from my brother who went through them to refinance his home. I recommend it highly in purchasing your first home, or for refinancing your current mortgage. If you think your paying too high of a loan, I highly recommend this site. I'm so happy I found them.

jarschnell

USA

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Refinance

5

I tried to refi my house loan with almost every company out there and do to my bankruptcy they told me I had to wait 2 years. Then Larry from intelliloan called and said he could help and he did. I would highly recommend intelliloans, and Larry thank you so much.

Miles6424

USA

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Outstanding service. Brian was wonderful!

5

Customer service was wonderful. Brian moved very fast to help close this refinance. He was also very helpful, patient and responsive. Brian made himself available to answer all my questions and was great at following up with other departments. This was a great experience overall. Also, the notary / closing broker that was sent to my home for final signing was one of the best I have dealt with. He was very knowledgeable, well-prepared and was able to answer questions based on his prior experience. Thank you so much to everyone involved!

From305Miami

USA

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Achieved what others said could not !

4

Refinanced my home, after I was told by others my loan to value ratios where to high. Intelliloan took the time to work throught my numbers and help me with guidance on how to qualify. Intelliloan was a lifesaver for me. Thanks to hardwork from Brian and his team

cjkailani

USA

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Intelliloan saved the day after bad experience with other co.

5

I've bought and sold, and refinanced several homes and am very familiar with the process. I attempted to refinance at the beginning of the year with another company but after three months and countless problems I kicked them to the curb and gave up until I found Intelliloan. Night and day difference between a good company and a bad one. I expect a certain level of professionalism from someone handling my most valuable asset and Intilliloan did not disappoint. Very professional, lots of options, very helpful staff. They did in a matter of weeks what the other company couldn't do in months and with absolutely no errors, no hang-ups, no issues. Totally professional as it should be. Best lender I've worked with so far. Customer Service Worked with Jeff Schierholz and he has had the perfect level of communication throughout. Not too much, not too little. Understands the process and was the first loan agent to take the time to ascertain my level of competence with the process and then speak to me at that appropriate level. Refreshing. Didn't feel like I was being spoken down to and didn't waste a lot of time explaining things that were already well understood. Types/Options Ultimately it was the best deal I could find.

surfgoat

USA

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Refinancing with Intelliloan

5

I'm very satisfied with service I received from Intelliloan. This time Daniel Nicart, Mortgage Specialist from Intelliloan helped me with my refinancing case. Daniel was very helpful and professional while working on my refinancing, providing high level of attention to minor details on my case. I would strongly recommend Intelliloan and Daniel for your mortgage or refinancing.

bsavenko

USA

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Re Finance of my 15 year mortgage to get a lower rate

5

Larry and his team did an excellent job. Fastest and easiest loan process I have had Customer Service Always returned phone calls and E Mails quickly. Everything was explained up front and there were no surprises when the loan was funded. Was very impressed with the lady that brought our loan documents to sign.

jazz1

USA

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Brian Ellis Review with intelliloan center

5

Very helpful company:) Every time I had any questions Brian was always available or he called Back promptly. Loan was thoroughly explained and done in a timely manner. Even thou the process is very stressful and confusing Brian was there with a shoulder to lean on. Thanks Brian

Jacquebecerra

USA

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Intelliloan.com

4.4 29

86.2