I've had my Hoover Upright Steam for at least five years and it still does a fine job. Its easy to use and has a long cord so there's no starting and stopping for my large family room. My only complaint would be that I have a dog who sheds quite a bit and sometimes the hair gets stuck in the clear water extractor and it looks bad. I can take it apart, but its time consuming. I have recommended this to several people and they have been satisfied too.