This is a good computer; it operates quickly and effectively. The quality of the screen is vivid and bright. Keyboard is standard and is easy to type on. Ease of Use This computer is easy to use; the features are standard and easy to understand and use. Hardware Quality The hardware is good. I never had any problems with hardware; all of them performed as stated and never malfunctioned. Support & Service Great service, they always answer all of my questions and resolve the matter in a timely manner. Durability Good durability, the only problem I ever had was when the screen went out. But, other than that, it is a reliable computer. I had this computer for several years before the screen went out, so I think it lasted a pretty lengthy time. Design Good design, modern and not too large. The design of this computer is not the sleekest and lightest weight, but it has an average size. Performance Performs well, loads and downloads quickly. Gets you to all of your sites in a timely manner without any major delays or interruptions. This computer runs really well and has a nice life span.