I am a loyal user of Head & Shoulders, so I was perfectly satisfied with how well this shampoo actually worked. Even better, it is a 2-in-1 shampoo/conditioner combination, so it saves some time in the shower as well. It leaves my hair very soft and clean, and it does a great job of taking care of any dandruff and/or itchy scalp problems I have had. The shampoo did exactly what I wanted it to do, but I did not really care for the scent. I thought it smelled a little too much like that fake lemon juice that comes in those yellow plastic containers at the grocery store. It didn't leave a nice scent behind in my hair for me to enjoy. Effectiveness The shampoo worked really well on my hair. It left it very soft and smooth and did a great job of taking care of the dry scalp that I develop in the wintertime. Scent The smell was really unpleasant. It smelled like manmade chemicals, not like refreshing citrus!