Mother in law gave this to me for Xmas 2 years ago. It's very basic and I can use it with no problem. I am a terrible cook and rather good at messing things up if they have too many buttons as far as kitchen appliances go. This is just a 3 step process and 1 button so I can put start my coffee in less then a minute. Brew Performance I just dump coffee into a filter in the tray and it comes out how I want. I would suggest putting a tad extra water in as I notice some of it (no more then a half "cup") doesn't make it to the pot, obviously due to the grounds and filter. Ease of Cleaning Kind of a pain to put the filter tray back in but that may just be me. Ease of Use 3 step process, you would really have to try to mess it up and why would you want to. Design Only took off 1 star because of the cup lines. The lines mark at 8 oz intervals so I need to fill it to the 3 cup line just to fill my thermos and it would have been better/easier to make the right amount if it had the ounces listed instead. Durability Its lightweight so I make sure to keep it away from the edge of the counter, I think it would break if it fell.