This is the worst phone, by far, I have ever had. My dad bought these phones for us because they were on a promo sale at Cricket. Biggest mistake every. Screen would glitch. Internet never worked. Screen would nit light up while in the middle of a call whether up to your face or not. Would turn off my itself. Battery like is horrible. Constantly have to be on the charger. Camera quality is horrible. The camera would also freeze and then bring you back to main screen. Needless to say, we had this phone for about 6 months then bought new phone and switched to completely different service provider. Battery Life HORRIBLE. I could never make it through a whole day without having to charge my battery at least twice. MY father's was even worse. It would constantly have to be on the charger. If you took one call throughout the day, the battery would be shot until you charged it again. Display/Screen Quality The display and screen quality was okay. Legible and clear. Was frustrating how small the screen is and the tiny keyboard button. Always pressing the wrong letters would make it take forever just to send one text message. Call Quality The Cricket service was really bad to begin with. But after one call, you would not be able to do anything else with your phone. When getting a phone call, the call would either get disconnected/ dropped or you would not be able to hear the other person because the volume would not go high enough. Ease of Use Definitely an easy phone to use. Pretty much idiot proof. The only weird features on the phone were what the files were named. For example, instead of "contacts" you have "people": Durability If this phone is dropped without a case, the screen will crack or the phone will shatter. Due to the size of the phone (small) it is not as durable as most phones on the market today. Design WAY TOO SMALL! Because the display is so small, it is hard to type and choose different apps that you need to access. Would not recommend this phone for someone who has bad eyesight or big fingers.