I bought my Hewlett Packard pavilion Computer this spring.It's very easy to use, has excellent peripherals, and seems way less prone to defects in workmanship than other personal computers I have owned. This just has the feel of a quality machine, and I honestly would recommend it to anyone looking for a well-made computer for a fair price. Ease of Use This is a very easy computer to use. It was up and running with minimal brain work- right out of the box. I am not a tech-savvy person, so if I can get this hooked up and running properly in a very quick fashion, anyone can. Hardware Quality No problems whatsoever so far- unlike other computers I have owned. Support & Service They support the product well. Durability So far, I have not had any durability issues whatsoever. Everything is holding up very well, even while I use the computer frequently. Design Very well designed and- also I feel it has a sleek and progressive modern look. Performance Excellent speed, and it seems less virus prone than other comps.