The computer runs very well especially for its age, but there are some problems with the updates I never can get the updates to complete for some reason.. I know its not from the memory being low or anything like that so I have no idea what the problem is. Other than that I think the computer runs great, so far I have not had many problems with it so I hope I am doing a good job at keeping it in good condition. Battery Life It tends to run out really quickly when watching videos. I do not know how much battery life it has but I know it does not last very long. Support & Service I never really had to ask the support & service team any questions because I typically just look up the questions and error codes into Google and it explains in articles and videos on how to fix the problems that I have so I am not sure how good the support and service team is. Speed/Performance The speed is pretty good. It turns on a little bit slow but I think that is just from it being as old as it is. Other than that the performance is great, anytime I try to access chrome it works fast. When playing online and offline games the computer runs pretty quickly. Only the videos on Netflix run slow. Design I am not too excited about the design because it is old and for 2006 this computer looks great. But for 2013 heading to 2014 where a Macs are looked as the best design, and recently the Microsoft's two-in-one devices, But hey I can't complain because as I said this computer may be old but it does things quite well. Its really my old faithful. Durability The computer has good durability I can not complain about that because it does pretty good for anything that I need to use it for.