This is a good printer. It has good print quality and I have not really had any problems with it. It is great to have a copier and fax machine (though I cannot say I have used the fax machine). I am a little frustrated because I cannot get it to scan. Other than that, I like it and it does what I need it to do. Performance It does what I need it to do. Copy Quality It does a great job on making copies. Ink/Paper Use It seems to not use an abundant amount of ink. As I said below, the design of the paper holder is not great. Ease of Use It is a really easy printer to use. I had no problem other than not knowing how to get the scanner to work. I still don't know. Durability I think it's pretty durable. We have had it for about two years and it's working very well, except for the paper tray. Design The only big flaw in the design is the paper tray. It sticks out and I have bumped it on occasion. I actually broke off the piece that holds the tray on when I walked by it one day. I glued it back on but I think it fell off recently.