I have always used HP printers. I like the performance of the machines. When I purchased this particular model I was a little wary that it was an all in one product and wasn't sure tall the functions would work up to par. But I was proven wrong. I print, copy and scan all day long on this machine. Performance Never had any problem. I think I have only had one paper jamb and that was my fault!!! Copy Quality As long as your ink is full and you always align your cartridge you have great copy quality. Ink/Paper Use The ink replacements are so simple to install. Never had a problem with the cartridges being installed. I don't think I every had a paper jam with this machine. Ease of Use Everything is easy to understand and the software that comes with it is of tremendous help. Durability Very durable. Design I like the set up of the the printer. The keyboard is easy to use and understand. It is a sleek design and fits comfortably on my little table next to my desk.