Where should I begin..... First let me begin by saying that I have been an avid HP printer consumer for over twenty years. That being said, you would think I would continue to be a fan of HP. The simple answer is: not necessarily. The quality of HP printers has gone in the past years. Most of the problems with HP includes overpriced cartridges that dry quickly if the printer is not used as often, paper jam issue that are too many to list, and the overall craftmanship of the printers. In addition, HP only provides trial size version of their printer cartridges with all new printers, including this model. Besides these factors, this printer is still very useful when on the road.