I am not in love with Windows 8, but I love HP's built in features. Ease of Use I do wish I had gotten a smaller size model of Envy, as this is a bit large. Battery Life It lasts longer than expected. Support & Service HP has always been better than the other brands in my opinion. Speed/Performance The Envy is named appropriately. Design It is a beautiful piece of technology. Durability We haven't traveled with it in the backpack we purchased, but I do wish HP included travel bags with their products.