Discrimination against The Disabled in a Wheelchair
I have never been treated so horribly as I have these last few days on the Greyhound bus company. A friend paid for my husband and kids and I to ride from San Antonio to Dallas and then on to Tyler, Tx. The trip from San Antonio was fine. Everyone was helpful and friendly. When we arrived in Dallas and met our bus to travel on to Tyler Tx on I was told they didn't know they had a wheelchair passenger. My husband showed the ticket with the wheelchair on it. The driver said well if you can walk you can ride. I thought wow seriously. They wouldn't let me on the bus so we had it rebooked for in the next morning at 8:05 am. Well when that bus arrives the male driver argued with me about not being told he had a wheelchair passenger and wouldn't let me on the bus. He said Greyhound rented a bus without a lift for me to board. Once again I was told if I could walk I could ride. This was all said in front of my husband and two children. The male driver was rude and raising his voice to me when it again was there fault. I was clearly discrimated against for being unable to walk. Because several people working for Greyhound made it clear that if I could walk I could ride. To have this said in front of my young children and husband was very unpleasant and rude.
HMH04
Tyler Texas