We enjoy using this grill through the winter when it is too cold to grill outside. It definitely has some downsides, but they can usually be overlooked or worked around. One minor problem is that the plastic cover for the bun warmer is cheaply made and broke off pretty easily (but we didn't use it much). Performance This grill does great at grilling meat. Durability We got this grill used and have used it for several years without any problems. Ease of Cleaning This grill is extremely difficult to clean. The grilling plates cannot be removed from the grill, and one needs to be careful when cleaning them not to let water get down inside the grill (which can be easy to do). Meat residue cooks onto the plates and is extremely difficult to remove. We have worked around this buy putting aluminum foil above and below the meat when it is cooking, but it would be nice if the design of the grill was improved to make cleaning easier.