It does a great job washing, but only gets an 8 because it has no gentle cycle. I didn't think they MADE a washer without a gentle cycle!! I ruined a tablecloth testing it to see if maybe it's just gentle all-around, but it's not. If you have anything that requires tender care, and MUST put it in the washer, I'd set it on the shortest cycle and hope for the best!! Energy Efficiency It is very speedy, quiet, and doesn't use as much as the last washer. Cleaning Time I can wash two loads in the time it takes to run the dryer once!! I love it!! Performance It would get a 10 if there were a gentle cycle... Ease of Use Very easy, only a few knobs, labeled bleach and fabric softener trays, and a cheat sheet to tell you how much of everything to use based on load size. Design Fits into our space wonderfully, I don't have to climb a ladder to reach into the bottom of the barrel (short limbs=short reaching distance), and everything is laid out in a simple, easy-to-use form. Durability Haven't had an issue yet, but I haven't tried it with anything heavy-duty yet.