My husband and I purchased the GE cafe series DW in October of 2010. We are not happy at all. I have had many items ( including clear glass , flatwear, cups, pans, and plates) come out of the washer looking like I had not run it at all. I was shocked when I noticed it, so I called the service center and the dealer. I had someone come out to look at everything. He said it is installed correctly, and said to me: " to be honest with you Mrs. Vinch I have had many complaints about the cafe series." It is over priced and under powered." "not the best value on the planet."