This unit came with my house, and has been a very decent tool overall. The only problems I've had with it have been related to my plumbing not draining it properly, not the dishwasher itself. Noise Level This thing is loud, and sounds like a freight train going through the kitchen at times. Cleaning Time Long wash and cleaning cycle, have never timed it. Loading Flexibility Decent capacity, we regularly load up an entire day of dishes for two people. Performance Very decent performance, though I do recommend ONLY using a premium brand of detergent. Have used store brands and they don't cut it in this unit (we now use a more expensive national brand and our glass dishes sparkle). We only do a light scraping and pre-rinse in the sink. Design The racks roll out easily. No flexibility in the spacing, they are not adjustable. Silverware tray works well yet only fits in one area, which makes for a slightly awkward fit putting things in around it. Not fancy, yet it serves the purpose and does a good job. Durability It just keeps going!