Gosh, where do I start? Suffice it to say, I will no longer by any GE products, and this dishwasher was the last straw. I've tried giving GE appliances a chance, basically because the price was usually right. I thought by spending more, I would get a better dishwasher. NOT. This dishwasher was not a "quality" purchase. The first thing I disliked right off the bat was the black plastic on the very bottom. Every time I vacuum or mop this would bang and clank because it is such a cheap piece of material. This isn't a loud dishwasher, but not as quiet as what we anticipated or was suppose to be "according to the sales woman." It is NOT energy efficient. That was our mistake. Now we are more prudent in choosing a dishwasher that uses less water. This GE GUZZLED the water so you would think dishes would come out very clean. NOT. We ended up having to rinse everything thoroughly before putting them in. Then the final straw is that little things kept going wrong, so we'd call a plumber in, which just ended up adding up in cost. Things like a bulb burning out, a switch breaking, a wire shorting or something. I can't remember the exact reasons, but one plumber told us that he and his wife stayed clear of GE appliances because they're made so cheaply. I can attest to this! I wish we would have gone back to the sales person who talked us into this particular dishwasher and told her to come get it. I hated it. Okay, so I rated it a 2, and that's because I did like the look of the handle and the way it curved. It was easy to open and close and looked sleek.