Dangerous product, - poor customer service!!!
After 4 yrs of operations this unit started to trigger the GFI every 10 min.... I tested & replaced the GFI, the unit continued to trigger the GFI. I plugged it into a non-GFI box and blew my circuit breaker. Basically the unit started to short out... the noise and smell should have convinced me! *LOL* I assumed that these days of disposable appliances that it was time to purchase a new one, which I did. Fast forward 3 weeks, Frigidaire announces a recall of "limited" units. Fortunately, I still have the old unit in my garage (waiting for to be taken to the dump). I call Frigidaire with the required information, and they tell me that my "serial" number is NOT part of the recall... even though I have operational proof that this appliance is not only faulty, but dangerous! I eagerly offered to ship it back to them so they can learn and be "pro-active" with their dangerous products... but they told me "we have had no complaints on that particular serial number... that I know about". "that they know about"... Unfortunately, this is typical of poor customer 'no service'... in reality, the design, parts sourcing, failure rate are all similar... the recall should cover every serial number assembled of a particular design... ESPECIALLY when you have a customer with a faulty unit. BUT, Frigidaire/Electrolux isn't willing to stand by their faulty product. Frigidaire/Electrolux may have some great products, but because of their poor defensive reactionary incomplete time wasting customer service... I will NEVER buy any product they are associated with. Safety FIRE DANGER DANGER DANGER